National Water Commission

To have your service temporary disconnected (Suspension of Service):

Visit the Customer Sevice at any of our offices and request for a FINAL READING
A Field Officer will visit the service address and read the meter then a the final bill will be calculated and amount paid in full
A Voluntary Disconnection (Suspension of Service) will be requested, which will last for six (6) months
At the end of the period (6 months), if the Applicant doesnot request for another extension, the customer will be charged P.A.M, K-Factor, X-Factor and Service Charge each month thereafter

You can call our Customer Service Department at 1-888-CALL-NWC (1-888-225-5692) 24hrs

To have your supply terminated (Termination of Supply Contract):

Visit the Customer Sevice at any of our offices and request for a FINAL READING
A Field Officer will visit the service address and read the meter then a the final bill will be calculated
All amounts must be settled before the supply is disconnected on the premises