Tariff

Please be advised that for service provided effective May 1, 2020, the PAM charge has been rolled into the Water, Sewerage and Service Charge components of the bill and the PAM values re-set at zero. The K Factor values will remain at 20% and the X Factor (which is deducted) remains at 5% in keeping with the 2019 Interim Tariff Determination granted by the Office of Utilities Regulation (OUR). These charges will have no direct effect on the total monetary charges on your water bill for May 2020.

Rates

Potable Water Rates

Water Rates Adjustment Effective May 2020

An overall weighted percentage adjustment to the bill is made based on the percentage changes in the base values of the following indices:

INDEX BASE WEIGHT
Foreign Exchange Rate $140.73 0.18
Electricity Rate/KWH $39.96 0.20
Consumer Price Index (C.P.I) $269.50 0.62
K-FACTOR AND X-FACTOR BASE
K-Factor 20% is calculated on the bill balance
after the X-Factor is deducted
X- Factor -5% is calculated as a deduction from the bill
after the normal rates and PAM

Water Rates

Metric

CUSTOMER TYPE USAGE (Litres) NEW RATES
per 1,000 Litres ($)
Residential For up to 14,000 $118.25
  For the next 13,000 $210.46
  For the next 14,000 $229.39
  Over 41,000 Litres $391.30
Commercial For up to 9,100,000 $451.89
Over 9,100,000 $263.39
Condominium All quantities $224.16
Primary School All quantities $179.08

Imperial

CUSTOMER TYPE USAGE (Gallons) NEW RATES
per 1,000 Gals ($)
Residential For up to 3,000 $537.59
  For the next 3,000 $956.78
  For the next 3,000 $1,042.81
  Over 9,000 $1,778.84
Commercial For up to 2,000,000 $2054.29
Over 2,000,000 $1,197.41
Condominium All quantities $1,019.05
Primary School All quantities $814.10

Service Charge

SIZE OF METER SERVICE CONNECTION (MM) MONTHLY SERVICE CHARGE ($)
5/8 inch/15mm $928.35
3/4 inch/20mm $2,030.66
1 inch/25mm $2,651.80
1 1/4 inch/30mm $4,993.03
1 1/2 inch/40mm $4,993.03
2 inch/50mm $7,071.47
3 inch/75mm $12,840.92
4 inch/100mm $20,748.54
6 inch/150mm $31,606.58

Sewage Rates

Rates Adjustment Effective May 2020

Metric

CUSTOMER TYPE USAGE (L) NEW RATES per 1,000 L ($)
Residential For up to 14,000 $136.58
  For the next 13,000 $243.08
  For the next 14,000 $264.94
  Over 41,000 $451.94
Commercial For up to 9,100,000 $521.93
Over 9,100,000 $304.23
Condominium All quantities $258.91
Primary School All quantities $206.83

Imperial

CUSTOMER TYPE USAGE (Gal) NEW RATES per 1,000 Gal($)
Residential For up to 3,000 $620.93
  For the next 3,000 $1,105.08
  For the next 3,000 $1,204.46
  Over 9,000 $2,054.57
Commercial For up to 2,000,000 $2,372.71
Over 2,000,000 $1,383.02
Condominium All quantities $1,177.01
Primary School All quantities $940.28

Miscellaneous Fees

Disconnection and Reconnection Fee— Cost $
Domestic Unmetered Services (Locked) $935.00
Removal and Replacement of Service (Unmetered) $4,000.00
Domestic Metered Service (Locked) $935.00
Domestic Metered Service Removed and Replaced 5/8 inch / 15mm and 3/4inch / 20mm $8,300.00
Domestic Metered Service Removed and Replaced 1 inch/25mm and over $12,500.00
Commercial Metered Service (Locked) $935.00
Commercial Metered Service Removed and Replaced $12,500.00
Illegal Connection, Domestic and Commercial, the actual cost of removing and restoring the service